STORE POLICY

Thank you for shopping at Crown & Dial. If you are not entirely satisfied with your purchase, we're here to help.

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Returns:

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

You might be responsible for paying for your shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

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Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

All watches sold by Crown & Dial are covered by a limited warranty from the manufacturer. This warranty covers defects in materials and workmanship under normal use.

The warranty does not cover:

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Damage caused by improper use, accidents, or unauthorized modifications.

Normal wear and tear, including scratches, fading, and other cosmetic damage.

Water damage unless the watch is explicitly marked as water-resistant.

Damage caused by repairs or servicing performed by unauthorized personnel.

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To make a warranty claim, please contact the manufacturer directly or email us at info@crowndialwatch.com for further assistance. Proof of purchase is required for all warranty claims.

This warranty is in lieu of all other warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose. In no event shall Crown & Dial be liable for any indirect, incidental, consequential, or punitive damages arising from the use of any product sold on our website.

Crown & Dial is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crowndialwatch.com or make a purchase from us.

Information We Collect:

We collect personal information that you provide to us such as name, address, contact information, and payment information.

We may also collect information automatically when you use our website, such as your IP address, browser type, and browsing preferences.

How We Use Your Information:

We use the information we collect to process your orders, communicate with you, and provide customer support.

We may also use your information to improve our website and services, and to prevent fraud and abuse.

Information Sharing:

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

We may also share your information when required by law or to protect our rights and safety.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices:

You can choose not to provide certain information, but this may limit your ability to use our website or make purchases.

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email.

Changes to This Policy:

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the revised date.